Jonathan Malm has 2 audiobooks on Listento.it, narrated by 2 narrators, with an average listener rating of 5★ across 1 ratings. The most-rated is The Come Back Effect.
The Come Back Effect
Summary
The key to growth as a church, youth ministry, or a business is getting first-time guests to come back. And as any good manager of a hotel, a store, a restaurant, or an attraction knows, the key to getting guests to come back is not actually the rooms or the product or the food itself; it's how guests feel when they're there. It's about hospitality. No matter how much effort and time we spend on excellence - stirring worship time, inspiring sermons, a good coffee blend in the foyer - what our guests really want when they come to our churches is to feel welcome, comfortable, and understood. Written by a church consultant and a hospitality expert, The Come Back Effect reveals to church, ministry, and even business leaders the secret to helping a first-time guest return again and again. Through an engaging, story-driven approach, they explain how service and hospitality are two different things, describe how Jesus practiced hospitality, and invite leaders to develop and implement changes that lead to repeat visits and, eventually, to sustained growth.
©2018 Jason Young and Jonathan Malm (P)2019 Tantor
The Volunteer Effect
Summary
Every ministry needs capable and reliable volunteers, but so often it feels like no one is coming forward to fill your church's needs. In reality, the people around us do want to volunteer their time and talents, but we often fail to connect potential volunteers to ministry opportunities or lose them somewhere along the way. The Volunteer Effect is your start-to-finish guide to recruiting, leading, and retaining volunteers for your ministry. Based on solid management theory delivered in an engaging narrative form, this book shows you how to recruit people to a mission, not just a role; create low-risk entry points; build a team that evokes pride; train them for the bigger picture; and much more. Your most effective volunteers are already in your church! Let this resource show you how to find - and keep - them.
©2020 Jason Young and Jonathan Malm (P)2020 eChristian