Karen Freeman has 1 audiobook on Listento.it, narrated by 1 narrator. The most-rated is Stop Trying to Delight Your Customers.
Stop Trying to Delight Your Customers
Summary
To really win customer's loyalty, forget the bells and whistles and just solve their problems. This article was first published in the July 2010 issue of Harvard Business Review.
©2010 by the President and Fellows of Harvard College, All Rights Reserved (P)2010 Audible Inc.
Narrator: Todd Mundt
Length: 18 mins
Available on Audible