Karin Hurt has 2 audiobooks on Listento.it, narrated by 4 narrators, with an average listener rating of 5★ across 3 ratings. The most-rated is Courageous Cultures.
Courageous Cultures
Summary
From executives complaining that their teams don’t contribute ideas to employees throwing up their hands because their input isn’t sought - company culture is the culprit. Courageous Cultures provides a road map to build a high-performance, high-engagement culture around sharing ideas, solving problems, and rewarding contributions from all levels. Many leaders are convinced they have an open environment that encourages employees to speak up and are shocked when they learn that employees are holding back. Employees have ideas and want to be heard. Leadership wants to hear them. Too often, however, employees and leaders both feel that no one cares about making things better. The disconnect typically only widens over time, with both sides becoming more firmly entrenched in their viewpoints. Becoming a courageous culture means building teams of microinnovators, problem solvers, and customer advocates working together. A microinnovator is the employee who consistently seeks out small, but powerful, ways to improve the business. A problem solver is the employee who cares about what’s not working and wants to make it better. They uncover and speak openly about what’s not working and think critically about how to fix it. A customer advocate is the employee who sees through your customers’ eyes and speaks up on their behalf. They actively look for ways to improve customers’ experience and minimize customer frustrations. In our world of rapid change, a courageous culture is your competitive advantage. It ensures that your company is “sticky” for both customers and employees. In this audiobook, you’ll learn practical tools to uncover, leverage, and scale the best ideas from every level of your organization. See how the latest research conducted by the authors confirms why organizations struggle when it comes to creating strong cultures where employees are encouraged to contribute their best thinking. Learn proven models and tools that leaders can apply throughout all levels of the organization, to reengage and motivate employees. Understand best practices from companies around the world and learn how to apply these strategies and techniques in your own organization.
©2020 Karin Hurt and David Dye (P)2020 HarperCollins Leadership
Winning Well
Summary
It can feel like a rigged game. Executives set impossible goals, so managers drive their teams to burnout trying to deliver. Employees demand connection and support, so managers focus on relationships and fail to make the numbers. The fallout is stress, frustration, and disengagement, and not just among team members - two-thirds of managers report being disengaged. To succeed, managers need balance: they must push people to achieve while creating an environment that makes them truly want to. Winning Well offers a quick, practical action plan - complete with examples, stories, online assessments, and more - for getting the results you need. Managers learn how to: Stamp out the corrosive win-at-all-costs mentality Focus on the game, not just the score Reinforce behaviors that produce results Set clear expectations - delegating outcomes rather than focusing on process Celebrate even small successes Correct poor performance using the INSPIRE accountability method Demonstrate confidence and humility Energize teams to sustain excellent performance And more Today's hypercompetitive economy has created tense, overextended workplaces. Keep it productive, rewarding, and even fun with this one-stop success kit.
©2016 Karin Hurt and David Dye (P)2016 Brilliance Audio, all rights reserved. Published by arrangement with AMACOM, a division of American Management Association International, New York