Rob Knapp has 2 audiobooks on Listento.it, narrated by 2 narrators, with an average listener rating of 4★ across 5 ratings. The most-rated is The Supernova Advisor: Crossing the Invisible Bridge to Exceptional Client Service and Consistent Growth.
The Supernova Advisor: Crossing the Invisible Bridge to Exceptional Client Service and Consistent Growth
Summary
The Supernova Model is a client service, client acquisition, and practice management model that drives an explosive acceleration in revenue and client satisfaction by capitalizing upon the 80/20 Rule. First implemented by financial advisors at Merrill Lynch - under the leadership of author Rob Knapp - it has grown increasingly popular within the financial services industry. The Supernova Advisor skillfully outlines this proven model and reveals how it can be used to create an exceptional experience for your clients, while significantly growing your business.
©2008 Robert Knapp (P)2012 Robert Knapp
Supernova Advisor Teams
Summary
Strengthen and unify your Financial Advisor Team Teams are the principle building blocks of the strategy of successful organizations. The focus of your organization may be on service, quality, cost, value, speed, efficiency, performance, or any other similar goals, but teams remain the central methodology of most organizations across sectors. Vertical teams and horizontal teams can transcend organizational silos and boundaries if properly focused and supported. Building collaborative teams can improve the client experience. In Supernova Advisor Teams, you’ll discover the macro rationale and justification for teams, as well as the micro benefits of team formation: Boost your team’s effectiveness Discover different leadership styles Write winning team vision statements Get familiar with communication strategies From on-boarding a new team member to finding effective ways to bolster the ones you already have, this audiobook shows you how to turn any team into a cohesive, productive unit with like-minded goals. PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your Library section along with the audio.
©2018 Curtis C. Brown, Jr., and Robert Knapp (P)2018 Audible, Inc.