Mark Sanborn has narrated 4 audiobooks on Listento.it by 10 authors, with an average listener rating of 4.6★ across 82 ratings. The most-rated is The Fred Factor.
The Fred Factor
Summary
In his powerful book The Fred Factor, motivational speaker Mark Sanborn recounts the true story of Fred, the mail carrier who passionately loves his job and who genuinely cares about the people he serves. Because of that, he is constantly going the extra mile while handling the mail, and sometimes watching over the houses, of the people on his route, treating everyone he meets as a friend. Where others might see delivering mail as monotonous drudgery, Fred sees an opportunity to make a difference in the lives of those he serves. We've all encountered people like Fred in our lives. In The Fred Factor, Mark Sanborn illuminates the simple steps each of us can take to transform our own lives from the ordinary into the extraordinary. Through stories about Fred and others like him, Sanborn reveals four basic "how to" principles that will help us bring fresh energy and creativity to our life and work: how to make a real difference everyday, how to become more successful by building strong relationships, how to create real value for others without spending a penny, and how to constantly reinvent yourself. By following these principles, and by learning from and teaching other "Freds", you too can excel in your career and make your life extraordinary. As Mark Sanborn makes clear, each of us has the potential be a Fred. The Fred Factor shows you how.
©2004 Mark Sanborn (P)2006 Random House, Inc.
Thinking Big
Summary
Do you want to radically disrupt your mind-set and think bigger? Do you feel it on your fingertips, just out of reach? Do you find yourself striving to break through the seams to success but just can't push through the box you live in? The real you has an urge - and ability - to live in a much larger way. Transform your thoughts, your life, and your actions to achieve greatness...one thought at a time. This powerful audio program featuring top motivational speakers and thought leaders will teach you steps to increase confidence and motivation to reach your goals. In Thinking Big Les Brown will infuse you with inspiration and a sense of empowerment so you can choose your future. Understand the link between motivation and accomplishment with Zig Ziglar. Be a student of Chris Widener and learn what is needed to influence others around you. Discover proven strategies to break through your limiting beliefs and achieve greatness with Dr. Larry Iverson. Don't wait another day to change your thought process from a self-imposed limited one to one where your possibilities are boundless. Begin Thinking Big today! Includes bonus PDF PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your Library section along with the audio.
©2016 Made for Success (P)2016 Blackstone Audio, Inc.
Ultimate Customer Service
Summary
Includes a PDF workbook!Exceptional customer service is no accident! Great service providers know what to do, teach their employees how to do it, and then consistently deliver first-class service. Now, you can get the world’s top customer service authors to coach you and your team into excellence. Bring the exceptional customer service of Starbucks, Nordstrom’s, or the Ritz Carlton into your organization with training from the best of the best in customer service training and development. You’ll learn the latest customer engagement strategies from celebrity authors Shep Hyken (The Cult of the Customer) and Mark Sanborn (The Fred Factor), whose strategies and techniques will create positive relationships and long term loyalty with your customers.Have you ever had to offer great service to a difficult customer? Do you and your team know how to guarantee a positive outcome? Learn field-tested processes from this audio collection, complete with case studies, entertaining stories, and new ways of thinking about negative people.You’ll also learn how your choice of words can impact the future buying behavior of even your most loyal customers. The experts in this series teach you how to avoid common pitfalls and offer seven secrets of remarkable communication that produce outstanding results. A satisfied customer is the number one asset for any businesses, and now you can get the leading thought leaders and practitioners to train your team for the same price as a business lunch.
©2011 Made for Success, Inc. (P)2011 Made for Success, Inc.
You Don't Need a Title to Be a Leader
Summary
In his inspiring new audiobook, You Don't Need a Title to Be a Leader, Mark Sanborn, the author of the national best seller The Fred Factor, shows how each of us can be a leader in our daily lives and make a positive difference, whatever our title or position. Through the stories of a number of unsung heroes, Sanborn reveals the keys each one of us can use to improve our organizations and enhance our careers. He has an unparalleled ability to explain fundamental business and leadership truths through simple stories and anecdotes. You Don't Need a Title to Be a Leader offers an inspiring message for anyone who wants to take control of his or her life and make a positive difference.
©2006 Mark Sanborn (P)2006 Random House, Inc. Random House Audio, a division of Random House, Inc.