Steve Watkins has 6 audiobooks on Listento.it, narrated by 5 narrators, with an average listener rating of 5★ across 1 ratings. The most-rated is ISO 9001:2015.

Quality management principles to ensure business success. The success - or failure - of all businesses largely depends on the quality of the products and services they supply. This, in turn, depends on finding the right balance between investment and returns. Develop goods and services that are of too low a standard and no one will buy them; put too much into creating high-quality products and services and you may price yourself out of the market in an attempt to recover your costs. This is where quality management comes in. A quality management system (QMS) establishes process-driven methods of producing and delivering products and services with consistent results. Assuming your QMS processes are effective, your products and services will meet the expected quality levels every time, giving you greater control over production costs and increasing customer satisfaction. Currently used by more than 1.1 million organizations worldwide, the international standard ISO 9001:2015 is the world’s most established quality framework. It specifies the best-practice requirements for a QMS that organizations can use to: Demonstrate their ability to consistently provide products and services that meet customer and applicable regulatory requirements Enhance customer satisfaction Manage costs and improve efficiency An ISO 9001-compliant QMS is adaptable, continually improves to meet organizational and market requirements, and includes processes for the assurance of conformity and applicable regulatory requirements. ISO 9001:2015 - A Pocket Guide is a handy reference audiobook that provides an overview of the ISO 9001 quality management standard. It includes: A brief history of quality management and ISO 9001 Useful definitions of ISO 9001 terminology A discussion of the requirements of the Standard, including an in-depth examination of clauses four to 10 of ISO 9001, which specify the requirements for a QMS Some of the myths about ISO 9001 certification This is the perfect introduction to the Standard and will help ensure the quality of your products and services, increase customer satisfaction, and enhance your business’s efficiency. Buy your copy of ISO 9001:2015 - A Pocket Guide now to learn how an ISO 9001:2015-compliant QMS will help your business thrive.
©2016 IT Governance Publishing (P)2018 IT Governance Publishing

In these troubled times, The 'Plenty' Book gives wise guidance and hope to those who want to contribute to making a better society, but don’t know what to do or how to do it. Although we live in a divided world, this memoir prescribes non-partisan steps we can take to restore our personal sense of purpose and create value in our lives.
©2019 Stephen P. Watkins (P)2020 Stephen P. Watkins

Defend your business, protect your livelihood, safeguard your future. How safe are you online? Is your information protected? What risks are you taking with your data? How do you protect yourself from cybercrime? Cybercrime is on the rise, and it is becoming easier and easier for criminals to steal your personal information. Toolkits to create viruses, spyware, and other forms of malware are now readily available to anyone wishing to defraud and do damage, and you could be leaving yourself open to attack. It is estimated that standard computer-based defense systems catch only 25 percent of malware attacks. Do you know the risks you’re running online? Are you protected? An Introduction to Hacking and Crimeware answers your concerns and provides a foundation-level overview of the dark world of cybercrime. Know your enemy. An Introduction to Hacking and Crimeware is a comprehensive pocket guide to more serious online threats. Knowledge of these threats will help you understand how to ensure that your computer systems are protected and make sure that your business is safe, enabling you to focus on your core activities without fear of attack. Fight back. In this pocket guide, the author: Identifies terms and defines exactly what crimeware is, both intentional and unintentional Gives specific, up-to-date examples to help you identify the risks so that you can protect your business Explores the increasing use of commercial off-the-shelf (COTS) hacking tools, exposing the enemy’s tactics Gives practical suggestions of active defense, so you can fight back Provides a valuable list of up-to-date, authoritative sources of information, so you can stay abreast of new developments and safeguard your business "Everyone who uses the internet should read and use this handbook!” (Helena Keeley, CEO, Compsim) Ensure your online safety: buy An Introduction to Hacking and Crimeware now.
©2013 IT Governance Publishing (P)2018 IT Governance Publishing

What is a normal life, anyway? Perfect parents, who never argued or made a mistake? Some 2.2 perfectly behaved children who magically morphed into honor students, then doctors and lawyers with no problems, or nary a regret? All this, evolving from the safety of some picket fence inside the boundaries of which never a harsh word was spoken? How far back must you go in your family before hitting grief or hurt? Steve Watkins never knew what to call it, but he knew something about growing up on a small rural farm in the 1980s felt different. Something strange and out of the ordinary. Somewhere along the way, someone called it the "U.S. Farm Crisis", and the label stuck. One psychologist who counseled widow after grieving widow called it a wrecking ball that blindsided rural America. Another academic described it simply as “ungodly hell”. Watkins called it childhood. This book is for: Anyone who ever had a difficult relationship with a parent Anyone who couldn’t get away from home fast enough to start their own life Anyone who ever wondered why they are the way they are Watkins infuses humor with transparency and a delightful tale of rural America as he recounts a quest for self-discovery, purpose, and the surprise reward of learning to love home again.
©2020 Steve Watkins (P)2020 Steve Watkins

It’s the fall of 1966, and 12-year-old Dewey Turner is determined to start the school year right. No more being the butt of every joke. He’ll be cool — a Lone Wolf like his older brother, Wayne. But an accident with shoe polish dashes these hopes — and earns Dewey his worst nickname yet. He finds an unlikely friend in Darla Turkel, the only person at Sand Mountain High who is more of an outcast than he is. Through their friendship, Dewey comes to learn a whole lot about his small town, and about the world outside it, too: things about racism and segregation, secrets, and standing up for what’s right.
©2011 Steve Watkins (P)2011 Brilliance Audio, Inc.

Sadie Windas has always been the responsible one - she’s the star player on her AAU basketball team, gets good grades, dates a cute soccer player, and helps out at home. Not like her older sister, Carla, who hangs out with druggies and leaves her three-year-old daughter, Lulu, with Aunt Sadie while she parties and gets high. But when Sadie and Carla are caught up in a drug deal - wrong place, wrong time - it falls to Sadie to clean up the mess, confessing to a crime she didn’t commit to keep Carla out of jail and Lulu out of foster care. She’s supposed to get off with a slap on the wrist. Instead, she’s sentenced to six months in juvie. As life as Sadie knew it disappears beyond the bars of her cell, her anger - at her ex-boyfriend, at Carla, and at herself - fills the empty space left behind. Can Sadie forgive Carla for getting her mixed up in this mess? Can Carla straighten herself out and create a better life for Lulu - and for all of them? Heart-wrenching and real, Juvie is the story of two sisters grappling with sacrifice, accountability - and who’ll be there to help you up after you take the fall.
©2013 Steve Watkins (P)2013 Brilliance Audio, Inc.