Kevin Young has narrated 23 audiobooks on Listento.it by 26 authors, with an average listener rating of 4.2★ across 140 ratings. The most-rated is Exponential Organizations.
Exponential Organizations
Summary
In business, performance is key. In performance, how you organize can be the key to growth. In the past five years, the business world has seen the birth of a new breed of company - the Exponential Organization - that has revolutionized how a company can accelerate its growth by using technology. An ExO can eliminate the incremental, linear way traditional companies get bigger, leveraging assets like community, big data, algorithms, and new technology into achieving performance benchmarks 10 times better than its peers. Three luminaries of the business world - Salim Ismail, Yuri van Geest, and Mike Malone - have researched this phenomenon and documented 10 characteristics of Exponential Organizations. Here, in Exponential Organizations, they walk the listener through how any company, from a startup to a multinational, can become an ExO, streamline its performance, and grow to the next level. PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your My Library section along with the audio.
©2014 Salim Ismail (P)2015 Audible Inc.
Considering the Horse
Summary
Own an unruly horse? Thinking about purchasing a horse but don't exactly know what to expect once you do? Ever wondered what and how a horse thinks? Mark Rashid tells stories that provide horse owners and potential buyers with the best training solutions - straight from the horse's mouth. By considering the horse's point of view, he explores a variety of solutions to common training problem like head tossing, trailer loading, mounting problems, and more. After years of training and teaching, Rashid assures you that you don't need to sell that rebellious horse of yours, and there's no need to panic if you just bought a horse with a problem and don't know what to do. More likely than not, the answers are here for you.
©1993, 2010, 2014 Mark Rashid (P)2014 Audible, Inc.
Slicing Pie
Summary
You and a partner go into business together and split the equity 50/50. You do all the work and your partner slacks off. He owns half your business - now what? Slicing Pie outlines a process for calculating exactly the right number of shares each founder or employee in an early stage company deserves. You will learn: How to value the time and resources an individual brings to the company relative to the contributions of others The right way to value intangible things like ideas and relationships What to do when a founder leaves your company How to handle equity when you have to fire someone Important issues to discuss with your lawyer Much more Research shows that dynamic equity split models, like the one outlined in Slicing Pie, is the best way to avoid conflicts as the company grows. The new and improved Version 2.3 contains updated information about legal issues, idea valuation, retrofitting, and much more!
©2012 Michael Moyer (P)2014 Michael Moyer
The Power of Positive Living
Summary
Powerful examples and techniques to help you turn your life around through positive thinking from one of the leading names in self-help literature. Millions of people around the world have changed their lives for the better thanks to Norman Vincent Peale and his Positive Thinking philosophy. Dr. Peale's groundbreaking program of affirmation and positive visualization is an amazingly effective way to overcome any obstacles that may stand between you and success, happiness, and your mental, emotional, physical, and spiritual health and well-being. Positive Thinking works - and in The Power of Positive Living, Dr. Peale demonstrates how to use these techniques to conquer the fears and crippling adversity that may be holding you back from realizing your true potential in life. Self-confidence is the key, and this audiobook shows us how we can do it! With the "get-it-done twins", patience and perseverance, any believer can be an achiever! Dr. Peale provides inspiring success stories from his own extensive experience as a counselor - such as a department store executive who turned his store into one of the chain's most profitable by focusing on his past successes rather than his failures and a woman who recovered her self-confidence and joy and purpose in living when she started volunteering with cancer survivors after her own breast cancer diagnosis cut short her modeling career. The wisdom, guidance, and practical advice provided in The Power of Positive Living will give you faith in yourself and in your power to achieve absolutely anything!
©1980 Norman Vincent Peale; This edition published in 2015 by Open Road Integrated Media, Inc. (P)2015 Audible, Inc.
Men Who Can't Love
Summary
The million-copy New York Times best seller and classic relationship book. Featured on Oprah and Sally Jesse Raphael, this definitive look at the dynamics of male-female communication gets to the heart of the all-too-common phenomenon: women who are ready and willing to commit, and men who back off just as the relationship moves toward the next level. This audiobook can help you: Recognize early warning signs of the commitmentphobic man Determine the extent of his fears - and his willingness to change Analyze your own role in the situation Avoid unnecessary stress and heartache
©1987, 1996 Steven Carter and Julia Sokol Coopersmith (P)2012 Audible, Inc.
Positive Imaging
Summary
A visionary, proven program for positive gain in virtually every aspect of life by one of the 20th century's most influential self-help experts and spiritual leaders. Norman Vincent Peale's groundbreaking self-help classic, The Power of Positive Thinking, has dramatically transformed countless lives throughout the world with its powerful message of constructive affirmation. Positive Imaging builds on the principles originally presented in Dr. Peale's life-changing, multimillion-copy best seller, offering step-by-step guidance that will help you break through the barriers that stand in the way of achieving the harmony, happiness, and success you so fervently desire. In this essential volume, Dr. Peale takes the positive thinking idea a step further. By employing a potent mental process called "imaging", you can eliminate problems and take firm control of your life. Keeping a clear and vivid picture of a desired goal in your mind until it becomes part of your subconscious will help you actualize your objectives by releasing previously untapped inner energies. With Positive Imaging you can banish fear and loneliness, strengthen and gain new confidence in your interpersonal relationships, improve your health, and eliminate your financial worries. The path to mental and physical wellness, spiritual well-being, and overall success in life is opening up right in front of you - let Dr. Peale show you the way.
©1982 Norman Vincent Peale; This edition published in 2015 by Open Road Integrated Media, Inc. (P)2015 Audible, Inc.
The Experience
Summary
Bring Disney-level customer experience to your organization with insider guidance. The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. Co-author Bruce Loeffler spent 10 years at Disney World overseeing service excellence. He has partnered with Brian T. Church to show you how to bring that same level of care and value to your own organization. Based on the I. C.A.R.E. model, the five principles - Impression, Connection, Attitude, Response, and Exceptionals - give you a solid framework upon which to raise the level of your customer experience. You will learn how to identify your customer service issues and what level of Experience you are currently offering. You can then determine exactly what the "customer experience" should be for your company, and the changes required to make it happen. The Walt Disney Company is the most recognized name in the world for customer service. The "Disney Experience" draws customers from all around the world. This book describes what it takes to achieve that level of experience, and how any organization can do it with the right strategy and attention to detail. When the experience is enhanced, the opportunity arises to convert customers to ambassadors who will share their experience with others. Customers are the lifeblood of business. A great product offering isn't enough in today's marketplace, where everyone's looking for an "experience". Imagine the kind of value a Disney-level customer experience could bring to your organization. The Experience is a guide to getting there, from an insider's perspective.
©2015 Bruce Loeffler and Brian T. Church; Published by John Wiley & Sons, Inc., Hoboken, New Jersey (P)2015 Audible, Inc.
Mint Condition
Summary
When award-winning journalist Dave Jamieson's parents sold his childhood home a few years ago, he rediscovered a prized boyhood possession: his baseball card collection. Now was the time to cash in on the investments of his youth. But all the card shops had closed, and cards were selling for next to nothing online. What had happened? In Mint Condition, his fascinating, eye-opening, endlessly entertaining book, Jamieson finds the answer by tracing the complete story of this beloved piece of American childhood. Picture cards had long been used for advertising, but after the Civil War, tobacco companies started slipping them into cigarette packs as collector's items. Before long the cards were wagging the cigarettes. In the 1930s cards helped gum and candy makers survive the Great Depression. In the 1960s royalties from cards helped transform the baseball players' association into one of the country's most powerful unions, dramatically altering the game. In the '80s and '90s, cards went through a spectacular bubble, becoming a billion-dollar-a-year industry before all but disappearing, surviving today as the rarified preserve of adult collectors. Mint Condition is charming original history brimming with colorful characters, sure to delight baseball fans and collectors.
©2010 Dave Jamieson. The author would like to thank The Topps Company, Inc., and The Upper Deck Company, LLC for permission to reproduce their card images. Recorded by arrangement with Grove Atlantic, Inc. (P)2014 Audible Inc.
The Forgotten Language
Summary
In this study, Fromm argues that man needs to analyze his unconscious thoughts, his dreams, and his conscious fantasies, as they reflect a universal and symbolic representation of himself.
©1937 Alfred A. Knopf, Inc.; and those from The Interpretation of Dreams by Sigmund Freud, with the permission of Allen and Unwin, Ltd., London, 1951 by Erich Fromm, 2013 by the Estate of Erich Fromm (P)2013 Audible, Inc.
A Vineyard in Napa
Summary
At the age of 47, when he was a successful publishing executive and living with his wife and four children in an affluent Chicago suburb, John Shafer made the surprise announcement that he had purchased a vineyard in the Napa Valley. In 1973, he moved his family to California and, with no knowledge of winemaking, began the journey that would lead him, 30 years later, to own and operate what distinguished wine critic Robert M. Parker, Jr. called "one of the world’s greatest wineries". This book, narrated by Shafer’s son Doug, is a personal account of how his father turned his midlife dream into a remarkable success story. Set against the backdrop of Napa Valley’s transformation from a rural backwater in the 1970s through its emergence today as one of the top wine regions in the world, the book begins with the winery’s shaky start and takes the reader through the father and son’s ongoing battles against killer bugs, cellar disasters, local politics, changing consumer tastes, and the volatility of nature itself. Doug Shafer tells the story of his own education, as well as Shafer Vineyards’ innovative efforts to be environmentally sustainable, its role in spearheading the designation of a Stags Leap American Viticultural Area, and how the wine industry has changed in the contemporary era of custom-crushing and hobbyist winery investors.
©2012 The Regents of the University of California (P)2013 Audible, Inc.
Sacred Cows
Summary
Drs. Astro and Danielle Teller know better than most that finding the right partner in life doesn't always happen the first time around. Through their own divorces they learned how widely held cultural assumptions and misinformation that nobody thinks to question - what they refer to as "sacred cows" - create unnecessary heartache for people who are already suffering through a terrible time. Do you think, for example, that the divorce rate in the United States is rising? Or that children are harmed by divorce? Most people do, but it turns out that neither of these notions is supported by the data. Combining the rigor that has established them as leaders in their respective fields along with a dose of good-natured humor, the Tellers ask listeners to take a fresh look at seven common sacred cows: the Holy Cow, the Expert Cow, the Selfish Cow, the Defective Cow, the Innocent Victim Cow, the One True Cow, and the Other Cow. This is not an audiobook that is "for" marriage or "for" divorce, but "for" the freedom to decide how to live most honestly and happily either as part of a couple or a single person. In the same way that Esther Perel's best-selling Mating in Captivity gave couples a fresh perspective on their married life, so Sacred Cows invites listeners to question assumptions and conventional wisdom. It offers a smart, insightful, and sympathetic view for those in a marital crisis, marriage counsellors, or anyone looking to gain a fresh perspective on one of our most cherished and misunderstood institutions.
©2014 Danielle and Astro Teller (P)2014 Audible Inc.
Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference
Summary
A 'textbook with passion', Hardwiring Excellence offers a road map and practical how-to guide for creating and sustaining a culture of service and operational excellence. In this book, author Quint Studer, founder of Studer Group, draws on his personal experience as a former hospital executive who led two organizations to the top 1% in patient satisfaction and his experience coaching hundreds of healthcare organizations since. Studer, a nationally acclaimed educator, coach, and thought leader in healthcare today, is a master storyteller, mixing 'chicken soup style' stories with personal insight, simple tools, and in-depth recommendations on how good organizations can become great ones. Based on Studer Group's Nine Principles SM, Quint Studer shows how to retain more employees; ensure better customer service; build strong leadership, align organizational values, goals, and results; increase communication; reward and recognize individual success while also requiring accountability; and move operational performance for better financials, market share, and growth. At the core of the journey, he says, is a sense of purpose, worthwhile work and making a difference. When organizations learn how to harness this passion in their employees, they create a success spiral with ever increasing momentum. In fact, Richard L. Clarke, FHFMA, President and CEO of Healthcare Financial Management Association says, "Quint Studer's Nine Principles of service and operational excellence provide the missing link between people power and strong financials. It's about courageous leadership."
©2004 Studer Group (P)2012 Studer Group
The Art and Practice of Geomancy
Summary
The Art and Practice of Geomancy teaches readers how to divine the answers to life's everyday questions about health, luck, new jobs, and love, as well as finding buried treasure, predicting the weather, and identifying secret enemies. Greer delivers to readers an ancient system of divination in an easy-to-use form requiring little more than a pen and a piece of paper. PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your Library section along with the audio.
©2009 John Michael Greer (P)2012 Audible, Inc.
The E-Factor
Summary
Healthcare must provide higher quality care at a lower cost. Studer Group's Engagement Model is the key. If you're seeking to create a culture of high engagement, you're not alone. Great clinical quality depends on it. Price pressures demand it. Where engagement doesn't exist, all stakeholders suffer. By making engagement a core competency, you can reduce turnover, prevent physician burnout, improve clinical outcomes, and solidify trust in caregivers. Craig Deao has created a unique and progressive four-pronged model to help organizations solve the costly repercussions of disengagement. In The E-Factor, he shows how engagement cascades from the top: It starts with leaders, flows down to employees and clinicians, and finally reaches (and activates) patients. He then lays out a step-by-step strategy for engaging all four groups simultaneously. Listeners will learn: Why engagement and satisfaction are not synonyms How to employ a wealth of rigorously tested evidence-based tools and tactics that boost engagement Critical lessons from companies in other industries that excel at engagement (including new healthcare competitors!) and how to apply them How to leverage technology and organizational design for a powerful patient-centric approach A high-engagement culture is no longer optional. It's mandatory - and urgent. This book is a needed roadmap to help you navigate the rapidly shifting dynamics and market forces that are reshaping our industry.
©2017 Studer Group, LLC (P)2017 Studer Group, LLC
The Great Employee Handbook
Summary
The most valuable on-the-job skills come from experience but you don t have to work a lifetime to master them. Often, it s the day-to-day issues, those not found in any training manual, that keep us from being our best at work. We ve all looked back on challenges we ve faced whether they involved a boss, a coworker, or a customer and thought, If I knew then what I know now, I would have handled that in a completely different way! The old saying experience is the best teacher has probably never been more true than in the workplace. But what if you could learn those important workplace lessons without having to go through the pain yourself? That s the idea behind The Great Employee Handbook. Wall Street Journal best-selling author Quint Studer has pulled together the best insights gained from working with thousands of employees during his career. The high-impact tips he shares will help you more productively handle those situations every employee finds difficult (and get them right the first time). You ll learn how to: Put your best foot forward in the first 90 days Build an emotional bank account with coworkers (It s the best way to get quick forgiveness when you mess up!) Discuss your own development plan without looking self-promotional Have difficult conversations with your bossSolve problems and resolve conflicts without getting the boss involved Alleviate customer anxiety so they ll buy from you (and keep coming back) And much, much more Studer has created a valuable tool for companies in every industry. We all know a good day at work means a good day in our personal lives, too. That positivity is what employees and the leaders who count on them really want.
©2012 Fire Starter Publishing, LLC (P)2012 Fire Starter Publishing, LLC
Mr. Wilson Makes It Home
Summary
The Story of a Small Dog Who Needed a Home and the Couple Who Needed Him When Michael and Cheryl Morse slowly drifted apart amid an empty nest, her diagnosis of multiple sclerosis, his symptoms of PTSD, and the grief of losing their two beloved dogs put down on the same day three years prior, it became apparent their lives were in need of a little joy. Enter an energetic, white ball of fluff known as Mr. Wilson. Mr. Wilson's story begins in Arkansas, where he was left in a leaky, drafty barn for days - the result of a child who couldn't care for him and a woman who wouldn't. An escape artist, he eventually found himself on a country road where he was discovered by a neighbor. Familiar with his current living conditions, she took him in, cleaned him up, and created an online adoption profile for him. In Rhode Island, Cheryl Morse clicked on Mr. Wilson's photo and instantly fell in love. A few days later, Mr. Wilson arrived in Rhode Island by a tractor trailer full of dogs needing homes. Upon meeting the Morses, he was happy, affectionate, and excited but how long would it last? Would they be able to care for him and themselves? Had he finally found his forever home? What if they had cats? In Mr. Wilson Makes It Home, the joy Michael and Cheryl so badly needed comes in the form of an adorable schnoodle named Mr. Wilson. This animal rescue story tells of the love, recovery, faith, and hope that a pet can bring to a brokenhearted family.
©2015 Michael Morse (P)2014 Audible Inc.
A Culture of High Performance
Summary
In healthcare, even the way we change has changed. Quint Studer's new book helps you hardwire the skills you need to perform at a higher level continuously. Our industry has always dealt with change. But the environment we're navigating now requires change at a whole different level. We've moved from experiencing episodic change to continuous change and as John Kotter has famously noted, that requires a whole different set of skills and a whole different level of urgency. In his new book, A Culture of High Performance: Achieving Higher Quality at a Lower Cost, thought leader Quint Studer explains how to leverage the powerful values that have always defined healthcare people passion, fortitude, willingness to learn to meet the challenges of our disruptive external environment. Writing in his trademark conversational style, he lays out the framework, principles, processes and tactics that hardwire excellence in your organization all the while growing a culture of consistent reliable execution that drives quality higher and higher (and higher!) as it controls costs. The book reveals: A look at the latest research that validates which behaviors and practices truly work The framework and core principles that lay the foundation for dramatic culture change A simple seven-step model that helps you diagnose shortfalls, develop a treatment plan and hardwire the systems that drive performance Why transparency and straight communication build trust and foster engagement How to create and cascade a clear set of objective, weighted, aligned goals that break down silos and hold people accountable for achieving outcomes A method for ensuring that leaders get the training and development they need High-impact tactics that get behavior and processes aligned across your organization The phases of change you can expect and how to help people navigate them How to connect with head people and heart people (most of us are a blend of both) as you seek to drive change A Culture of High Performance is the perfect companion to Studer's best-selling classic Hardwiring Excellence. Packed with new research and fresh insights all brought to life with humorous, thought-provoking and inspiring stories, this book is a must have for any leader struggling to shore up margins while sustaining an organization that's a great place for employees to work, physicians to practice medicine and patients to receive care.
©2013 Fire Starter Publishing, LLC (P)2013 Fire Starter Publishing, LLC
America's First Great Depression
Summary
For a while, it seemed impossible to lose money on real estate. But then the bubble burst. The financial sector was paralyzed and the economy contracted. State and federal governments struggled to pay their domestic and foreign creditors. Washington was incapable of decisive action. The country seethed with political and social unrest. In America's First Great Depression, Alasdair Roberts describes how the United States dealt with the economic and political crisis that followed the Panic of 1837. As Roberts shows, the two decades that preceded the Panic had marked a democratic surge in the United States. However, the nation's commitment to democracy was tested severely during this crisis. Foreign lenders questioned whether American politicians could make the unpopular decisions needed on spending and taxing. State and local officials struggled to put down riots and rebellion. A few wondered whether this was the end of America's democratic experiment. Roberts explains how the country's woes were complicated by its dependence on foreign trade and investment, particularly with Britain. Aware of the contemporary relevance of this story, Roberts examines how the country responded to the political and cultural aftershocks of 1837, transforming its political institutions to strike a new balance between liberty and social order, and uneasily coming to terms with its place in the global economy. The book is published by Cornell University Press.
©20112 Cornell University (P)2013 Redwood Audiobooks
The Shaolin Monastery
Summary
The Shaolin Monastery charts for the first time in any language the history of the Shaolin Temple and the evolution of its world-renowned martial arts. In this meticulously researched and eminently readable study Meir Shahar considers the economic political and religious factors that led Shaolin monks to disregard the Buddhist prohibition against violence and instead create fighting techniques that by the 21st century have spread throughout the world. Meir Shahar is associate professor in the Dept of East Asian Studies Tel Aviv University.
©2008 University of Hawai?i Press (P)2013 Redwood Audiobooks
Straight A Leadership
Summary
Alignment - Action - Accountability Today more than ever, your senior leaders must produce 'Straight' work. Quint Studer's new book is the study guide they need. Straight A Leadership, a book by Wall Street Journal best-selling author Quint Studer, can help your organization achieve the peak performance it needs to survive in the toughest environment. The book is based on Studer Group's work with hundreds of top healthcare organizations. It makes the case the vast majority of problems organizations face fall under one of the following three categories: Alignment - Think of C-suite leaders as aircraft pilots. If a pilot makes even a tiny error in setting longitude or latitude at the start of the flight, the plane can end up in the wrong city. Likewise, a small misalignment at the top echelon of a healthcare organization can spark problems that multiply as they cascade through the leadership hierarchy-causing everyone to veer off course. Action - Sometimes an organization is implementing the right action plan but it's being poorly executed. Other times, so many actions are taking place that they're working against each other, in the way that multiple medications can interfere with each other's effectiveness. Either way, the impact of each action is diminished or desired results go completely unmet. Accountability - An organization may be properly aligned and taking the right action steps, but without a good system of accountability in place, it will get only short term gains. The absence of accountability - for selecting the right talent, teaching the right tools and techniques, validating positive behaviors and evaluating overall performance - can derail long term results. Straight A Leadership offers a wealth of thoughtful, evidence-based insights on addressing the three in light of an organization's external environment. It also shows senior leaders how to evaluate their own execution in these areas and provides a tool kit that will help them get the organization moving in the right direction. It's the perfect book for any leader who wants to stay on the cutting edge in making their organization the best.
©2009 Fire Starter Publishing, LLC (P)2012 Fire Starter Publishing, LLC