Steven Menasche has narrated 39 audiobooks on Listento.it by 42 authors, with an average listener rating of 4.1★ across 82 ratings. The most-rated is Out of the Devil's Cauldron.
Out of the Devil's Cauldron
Summary
Have you ever wondered if Satan is real? In his book Out of the Devil's Cauldron: A Journey from Darkness to Light, John Ramirez tells the story of how he was trained to be the third-ranked high priest of a satanic cult in New York City, casting powerful witchcraft spells and controlling entire spiritual regions. But what started as a long spiral into the underworld ended in a miraculous encounter with Jesus Christ that changed the course of his life. Let John Ramirez walk you through the dark alleys of this world as he uncovers the hidden secrets of darkness through his powerful testimony. People from all ethnic backgrounds dabble in the occult and fall victim to this satanic underworld, never seeing the way out. John Ramirez is one in a million who made it out. His home church for the past nine years has been Times Square Church in New York, founded by David Wilkerson. John has not only been blessed with the opportunity to attend there and sit under the word and mature spiritually, but the Lord opened the door through the security ministry to form a tight bond between him and Pastor Dave. For two and a half years, John had the privilege and blessing to walk with Pastor Dave, who became a spiritual father to John. He prayed with John, laid hands on him, and even read the manuscript of Out of the Devil's Cauldron before the book was published, giving his blessing. Pastor Dave was so touched by John's testimony that one night, he brought him up onstage to have him share his story with the congregation. In the 1950s, Pastor Dave had a young man named Nicky Cruz in his life. When Nicky told Pastor Dave, "I will cut you into a thousand pieces," through the Holy Spirit Pastor Dave said, "Nicky, if you cut me into a thousand pieces, all one thousand pieces would say, 'Jesus loves you.'" Many years later David Wilkerson, through the Holy Spirit, said to John Ramirez, "I see Jesus in you." And those words forever changed John's life, spurring him to go minister anywhere in the world. Today John says, "Thank you, Pastor Dave, for seeing Jesus in me." John Ramirez is a speaker sought out by many who want to hear of his involvement in the highest levels of the occult and how he got out. He speaks at churches, schools, rallies, and conferences - both secular and Christian - and has been a featured guest on TV and radio programs. He can be reached at JohnRamirez.org.
©2012 John Ramirez (P)2016 Audible, Inc.
Everybody Matters
Summary
Starting in 1997, Bob Chapman and Barry-Wehmiller pioneered a dramatically different approach to leadership that creates off-the-charts morale, loyalty, creativity, and business performance. The company utterly rejects the idea that employees are simply functions to be moved around, "managed" with carrots and sticks, or discarded at will. Instead Barry-Wehmiller manifests the reality that every single person matters, just like in a family. That's not a cliché on a mission statement; it's the bedrock of the company's success. During tough times a family pulls together, makes sacrifices together, and endures short-term pain together. If a parent loses his or her job, a family doesn't lay off one of the kids. That's the approach Barry-Wehmiller took when the Great Recession caused revenue to plunge for more than a year. Instead of mass layoffs, they found creative and caring ways to cut costs, such as asking team members to take a month of unpaid leave. As a result Barry-Wehmiller emerged from the downturn with higher employee morale than ever before. It's natural to be skeptical when you first hear about this approach. Every time Barry-Wehmiller acquires a company that relied on traditional management practices, the new team members are skeptical, too. But they soon learn what it's like to work at an exceptional workplace where the goal is for everyone to feel trusted and cared for - and where it's expected that they will justify that trust by caring for each other and putting the common good first. Chapman and coauthor Raj Sisodia show how any organization can reject the traumatic consequences of rolling layoffs, dehumanizing rules, and hypercompetitive cultures. Once you stop treating people like functions or costs, disengaged workers begin to share their gifts and talents toward a shared future. Uninspired workers stop feeling that their jobs have no meaning. Frustrated workers stop taking their bad days out on their spouses and kids. And everyone stops counting the minutes until it's time to go home. This audiobook chronicles Chapman's journey to find his true calling, going behind the scenes as his team tackles real-world challenges with caring, empathy, and inspiration. It also provides clear steps to transform your own workplace, whether you lead two people or 200,000. While the Barry-Wehmiller way isn't easy, it is simple. As the authors put it: "Everyone wants to do better. Trust them. Leaders are everywhere. Find them. People achieve good things, big and small, every day. Celebrate them. Some people wish things were different. Listen to them. Everybody matters. Show them."
©2015 Bob Chapmam, Raj Sisodia (P)2016 Gildan Media LLC
Why Does the World Exist?
Summary
"I can imagine few more enjoyable ways of thinking than to read this book." —Sarah Bakewell, New York Times Book Review, front-page review Tackling the "darkest question in all of philosophy" with "raffish erudition" (Dwight Garner, The New York Times), author Jim Holt explores the greatest metaphysical mystery of all: why is there something rather than nothing? This runaway best seller, which has captured the imagination of critics and the public alike, traces our latest efforts to grasp the origins of the universe. Holt adopts the role of cosmological detective, traveling the globe to interview a host of celebrated scientists, philosophers, and writers, "testing the contentions of one against the theories of the other" (Jeremy Bernstein, Wall Street Journal). As he interrogates his list of ontological culprits, the brilliant yet slyly humorous Holt contends that we might have been too narrow in limiting our suspects to God versus the Big Bang. This "deft and consuming" (David Ulin, Los Angeles Times) narrative humanizes the profound questions of meaning and existence it confronts.
©2012 Jim Holt (P)2013 Audible, Inc.
Predictive Analytics
Summary
"Mesmerizing & fascinating..." —The Seattle Post-Intelligencer Award-winning | Used by over 30 universities | Translated into 12 languages An introduction for everyone. In this rich, fascinating—surprisingly accessible—introduction, leading expert Eric Siegel reveals how predictive analytics (aka machine learning) works, and how it affects everyone every day. Rather than a "how to" for hands-on techies, the book serves lay listeners and experts alike by covering new case studies and the latest state-of-the-art techniques. Prediction is booming. It reinvents industries and runs the world. Companies, governments, law enforcement, hospitals, and universities are seizing upon the power. These institutions predict whether you're going to click, buy, lie, or die. Why? For good reason: predicting human behavior combats risk, boosts sales, fortifies healthcare, streamlines manufacturing, conquers spam, optimizes social networks, toughens crime fighting, and wins elections. How? Prediction is powered by the world's most potent, flourishing unnatural resource: data. Accumulated in large part as the by-product of routine tasks, data is the unsalted, flavorless residue deposited en masse as organizations churn away. Surprise! This heap of refuse is a gold mine. Big data embodies an extraordinary wealth of experience from which to learn. Predictive analytics (aka machine learning) unleashes the power of data. With this technology, the computer literally learns from data how to predict the future behavior of individuals. Perfect prediction is not possible, but putting odds on the future drives millions of decisions more effectively, determining whom to call, mail, investigate, incarcerate, set up on a date, or medicate. In this lucid, captivating introduction, Predictive Analytics World founder Eric Siegel reveals the power and perils of prediction: What type of mortgage risk Chase Bank predicted before the recession. Why vegetarians miss fewer flights. How US Bank and Obama for America calculated the way to most strongly persuade each individual. Why the NSA wants all your data: machine learning supercomputers to fight terrorism. How companies ascertain untold, private truths - how Target figures out you're pregnant and Hewlett-Packard deduces you're about to quit your job. 182 examples from Airbnb, the BBC, Citibank, ConEd, Facebook, Ford, Google, the IRS, LinkedIn, Match.com, MTV, Netflix, PayPal, Pfizer, Spotify, Uber, UPS, Wikipedia, and more. A truly omnipresent science, predictive analytics constantly affects our daily lives. Whether you are a consumer of it—or consumed by it—get a handle on the power of Predictive Analytics.
©2016 Eric Siegel (P)2017 Gildan Media LLC
Getting to Commitment
Summary
Getting to Commitment offers understanding, inspiration, and a concrete plan of action for any woman, man, or couple who is ready to tackle the eight most destructive demons that make people run from loving relationships.
©1998 Steven Carter and Julia Sokol Coopersmith (P)2012 Audible, Inc.
Your Inner Will
Summary
The best-selling psychotherapist and author of The Power of Kindness offers a concrete program for developing the will - a faculty we greatly need to face life’s hurdles and to embark on our most meaningful projects All of us experience periods of gloom, fear, and uncertainty. But we each possess deep reserves of inner strength and wisdom for dealing with such setbacks. Indeed, it is the very arrival of darkened circumstances that can summon our untapped energies. In Your Inner Will, therapist and philosopher Piero Ferrucci explores how to play on the iron chords of our interior selves. In this stirring and deeply practical work, Ferrucci provides a full program for the cultivation of the will by employing insights from classical mythology and wisdom teachings, neuroscience research, case studies, and psychological exercises. Chapters include: "Mastery", "Autonomy", "Freedom", "Courage", "Integrity", and "Resilience". Ferrucci describes the pitfalls we face when our inner strength is lacking, and shows us what we can expect when it is healthfully developed. An effective will can guide us in our search for inner freedom; it helps us to take risks and to renew ourselves; it makes us feel strong and confident. Your Inner Will is an immensely practical study that helps listeners navigate crises and pursue more purposeful lives.
©2014 Piero Ferrucci (P)2014 Gildan Media LLC
Fail Fast or Win Big
Summary
Entrepreneurs have long been taught that to be successful, they need to spend months perfecting a business plan and finding investors before they can finally launch their business. But with the marketplace changing at lightning speed, this notion is not only outdated - it's costly. There's no point to building a business in a bubble. Today’s entrepreneurs must embrace the idea of "failing fast." They need to connect with real customers and determine quickly whether their idea is worth pursuing, needs new direction, or should be abandoned altogether. Fail Fast or Win Big shows entrepreneurs how to: Create a rapid prototype of their product or service Develop a business model instead of a business plan Test it repeatedly with customers so they can spot failure early Continue to refine the model based on customer interactions Leverage their network and resources in order to run lean The longer it takes to launch a company, the more changes there will have been in the market place. Featuring real-life examples of entrepreneurs who set out to fail fast and ended up winning big, this ground breaking guide reveals how the right kind of risk can really pay off.
©2015 Bernhard Schroeder (P)2015 Gildan Media LLC
Machine Learning: The New AI
Summary
Today, machine learning underlies a range of applications we use every day, from product recommendations to voice recognition - as well as some we don't yet use every day, including driverless cars. It is the basis of the new approach in computing where we do not write programs but collect data; the idea is to learn the algorithms for the tasks automatically from data. As computing devices grow more ubiquitous, a larger part of our lives and work is recorded digitally, and as "Big Data" has gotten bigger, the theory of machine learning - the foundation of efforts to process that data into knowledge - has also advanced. In this audiobook, machine learning expert Ethem Alpaydin offers a concise overview of the subject for the general listener, describing its evolution, explaining important learning algorithms, and presenting example applications. Alpaydin offers an account of how digital technology advanced from number-crunching mainframes to mobile devices, putting today's machine learning boom in context. He describes the basics of machine learning and some applications; the use of machine learning algorithms for pattern recognition; artificial neural networks inspired by the human brain; algorithms that learn associations between instances, with such applications as customer segmentation and learning recommendations; and reinforcement learning, when an autonomous agent learns act so as to maximize reward and minimize penalty. Alpaydin then considers some future directions for machine learning and the new field of "data science," and discusses the ethical and legal implications for data privacy and security.
©2016 Massachusetts Institute of Technology (P)2016 Gildan Media LLC
Gamify
Summary
Organizations are facing an engagement crisis. Regardless if they are customers, employees, patients, students, citizens, stakeholders, organizations struggle to meaningfully engage their key constituent groups who have a precious and limited resource: their time. Not surprisingly, these stakeholders have developed deflector shields to protect themselves. Only a privileged few organizations are allowed to penetrate the shield, and even less will meaningfully engage. To penetrate the shield and engage the audience, organizations need an edge. Gamification has emerged as a way to gain that edge and organizations are beginning to see it as a key tool in their digital engagement strategy. While gamification has tremendous potential to break through, most companies will get it wrong. Gartner predicts that by 2014, 80% of current gamified applications will fail to meet business objectives primarily due to poor design. As a trend, gamification is at the peak of the hype cycle; it has been oversold and it is broadly misunderstood. We are heading for the inevitable fall. Too many organizations have been led to believe that gamification is a magic elixir for indoctrinating the masses and manipulating them to do their bidding. These organizations are mistaking people for puppets, and these transparently cynical efforts are doomed to fail. This audiobook goes beyond the hype and focuses on the 20% that are getting it right. We have spoken to hundreds of leaders in organizations around the world about their gamification strategies and we have seen some spectacular successes. The book examines some of these successes and identifies the common characteristics of these initiatives to define the solution space for success. It is a guide written for leaders of gamification initiatives to help them avoid the pitfalls and employ the best practices, to ensure they join the 20% that gets it right.
©2014 Brian Burke (P)2014 Gildan Media LLC
Lead Inside the Box
Summary
Every employee is different, but unfortunately many leaders use a one-size-fits-all approach to leading. In doing so these otherwise well-intentioned leaders are working harder than they should while not getting all they could out of their teams. Lead Inside the Box gives leaders a way to get the best out of their teams by focusing their energy where it will make the biggest difference. It teaches leaders how to: Figure out where they are currently investing their time and energy across their teams Identify the unique leadership needs of each team member Make smarter decisions about how and where to invest their time and energy to get the best results out of everyone Through simple frameworks brought to life with stories from the trenches, leaders will be able to see their own teams - and themselves - from a new perspective. Paradoxically these methods will enable leaders to improve their teams' performances exponentially while expending half the effort.
©2015 Victor Prince and Mike Figliuolo (P)2015 Gildan Media LLC
Elevate
Summary
According to a study published in Chief Executive Magazine, the most valued skill in leaders today is strategic thinking. However, more than half of all companies say that strategic thinking is the skill their senior leaders most need to improve. Elevate provides leaders with a framework and toolkit for developing advanced strategic thinking capabilities. Unlike the majority of books that focus on strategy from a corporate perspective, Elevate gives the individual executive practical tools and techniques to help them become a truly strategic leader. The new framework that will enable leaders to finally integrate both strategy and innovation into a strategic approach that drives their profitable growth is the Three Disciplines of Advanced Strategic Thinking: 1. Coalesce: Fusing together insights to create an innovative business model 2. Compete: Creating a system of strategy to achieve competitive advantage 3. Champion: Leading others to think and act strategically to execute strategy Every leader desperately wants to be strategic - their career depends on it. Elevate provides the roadmap to reach the strategic leadership summit. PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your Library section along with the audio.
©2014 Rich Horwath (P)2017 Gildan Media LLC
Utopia Is Creepy
Summary
A freewheeling, sharpshooting indictment of a tech-besotted culture. With a razor wit, Nicholas Carr cuts through Silicon Valley's unsettlingly cheery vision of the technological future to ask a hard question: Have we been seduced by a lie? Gathering a decade's worth of posts from his blog, Rough Type, as well as his seminal essays, Utopia Is Creepy offers an alternative history of the digital age, chronicling its roller-coaster crazes and crashes, its blind triumphs, and its unintended consequences. Carr's favorite targets are those zealots who believe so fervently in computers and data that they abandon common sense. Cheap digital tools do not make us all the next Fellini or Dylan. Social networks, diverting as they may be, are not vehicles for self-enlightenment. And "likes" and retweets are not going to elevate political discourse. When we expect technologies - designed for profit - to deliver a paradise of prosperity and convenience, we have forgotten ourselves. In response Carr offers searching assessments of the future of work, the fate of reading, and the rise of artificial intelligence, challenging us to see our world anew. In famous essays including "Is Google Making Us Stupid?" and "Life, Liberty, and the Pursuit of Privacy", Carr dissects the logic behind Silicon Valley's "liberation mythology", showing how technology has both enriched and imprisoned us - often at the same time. Drawing on artists ranging from Walt Whitman to the Clash while weaving in the latest findings from science and sociology, Utopia Is Creepy compels us to question the technological momentum that has trapped us in its flow. "Resistance is never futile," argues Carr, and this audiobook delivers the proof.
©2016 Nicholas Carr (P)2016 Gildan Media LLC
Andy & Me and the Hospital
Summary
Based on the author's years of experience working with Toyota's master teachers and with companies in the midst of great change, this audiobook follows the story established in the Shingo Prize-winning book, Andy & Me: Crisis & Transformation on the Lean Journey. In a cool and friendly style, Andy & Me and the Hospital: Further Adventures on the Lean Journey follows Tom Pappas's relationship with Andy Saito, a reclusive retired Toyota guru. Tom and Andy are pulled into a major New York City hospital in crisis. Can they translate and apply Toyota's powerful methods and thinking to save the hospital from disaster? Using a compelling novel format, the audiobook demonstrates how to apply lean thinking in a healthcare setting. It illustrates the situations, characters, and plant politics you will most likely face as you progress through your lean healthcare journey. As the story unfolds, you will discover the way of thinking and behavioral changes required to implement proven Toyota Production System (TPS) methods, tools, and thinking in healthcare. You will learn: What a lean transformation in a hospital should look like The overall approach you need to take The leadership and behavioral changes required How to improve processes and better develop and engage people How to build and sustain a lean management system How to translate and apply Deming's "profound system of knowledge" This audiobook provides clear and simple guidance on what it takes to successfully implement Toyota methods in healthcare settings. It shares helpful insights on how the different elements need to fit together to deliver measurable process improvement results. Just like its best-selling predecessors, this audiobook includes study questions after each chapter to support learning and to facilitate discussion in workshops or classroom settings. PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your Library section along with the audio.
©2016 Pascal Dennie (P)2017 Gildan Media, LLC
The Language of Food
Summary
Why do we eat toast for breakfast, and then toast to good health at dinner? What does the turkey we eat on Thanksgiving have to do with the country on the eastern Mediterranean? Can you figure out how much your dinner will cost by counting the words on the menu? In The Language of Food, Stanford University professor and MacArthur Fellow Dan Jurafsky peels away the mysteries from the foods we think we know. Thirteen chapters evoke the joy and discovery of reading a menu dotted with the sharp-eyed annotations of a linguist. Jurafsky points out the subtle meanings hidden in filler words like "rich" and "crispy", zeroes in on the metaphors and storytelling tropes we rely on in restaurant reviews, and charts a micro-universe of marketing language on the back of a bag of potato chips. The fascinating journey through The Language of Food uncovers a global atlas of culinary influences. With Jurafsky's insight, words like ketchup, macaron, and even salad become living fossils that contain the patterns of early global exploration that predate our modern fusion-filled world. From ancient recipes preserved in Sumerian song lyrics to colonial shipping routes that first connected East and West, Jurafsky paints a vibrant portrait of how our foods developed. A surprising history of culinary exchange - a sharing of ideas and culture as much as ingredients and flavors - lies just beneath the surface of our daily snacks, soups, and suppers. Engaging and informed, Jurafsky's unique study illuminates an extraordinary network of language, history, and food. The menu is yours to enjoy.
©2014 Dan Jurafsky (P)2014 Gildan Media LLC
Why Simple Wins
Summary
Imagine what you could do with the time you spend writing emails every day. Complexity is killing companies' ability to innovate and adapt, and simplicity is fast becoming the competitive advantage of our time. Why Simple Wins helps leaders and their teams move beyond the feelings of frustration and futility that come with so much unproductive work in today's corporate world to create a corporate culture where valuable, essential, meaningful work is the norm. By learning how to eliminate redundancies, communicate with clarity, and make simplification a habit, individuals and companies can begin to recognize which activities are time-sucks and which create lasting value. Lisa Bodell's simplification method has several unique principles: Simplification is a skill that's available to us all, yet very few leaders use it. Simplification is the right thing to do - for our customers, for our company, and for each other. Operating with simplification as our core business model will make it easier to be respectful of each other's time. Simplification drives culture, and culture in turn drives employee engagement, customer relations, and overall productivity. This book is inspired by Bodell's passion for eliminating barriers to innovation and productivity. In it, she explains why change and innovation are so hard to achieve - and it's not what you might expect. The reality is this: we spend our days drowning in mundane tasks like meetings, emails, and reports. These are often self-created complexities that prevent us from getting to the meaningful work that truly matters. Using simple stories and techniques, Why Simple Wins shows that by using simplicity as an operating principle, we can eliminate the busy work that puts a chokehold on us every day, and instead spend time on the work that we value.
©2016 Lisa Bodell (P)2016 Gildan Media, LLC
Achieve with Accountability
Summary
In today's complex, highly competitive, global environment, those who will survive and thrive in this new world of work are individuals, teams, and organizations who can maintain high levels of accountability and remain focused on must-achieve desired results. Achieve with Accountability is your personal handbook for awakening your (or your team or organization's) inner confidence, drive, perseverance, determination, resolve, and can-do mindset. It will hone your skills and capacity to achieve what matters most. Discover what impels top-performing individuals, teams, and organizations to excel, thrive, and achieve their most desired results. Let leadership expert Mike Evans show you how to awaken and release from in you, your team, and your organization the discretionary performance that resides within, but is often left untapped. Transform accountability into an engaging, upbeat, positive, forward looking experience that will secure you, your team, and your organization a position in the new world of work. Cultivate resiliency, agility, and steely resolve Boost collaboration, teamwork, and camaraderie Crumble silos and abolish territorialism Establish unshakable trust and credibility Obliterate excuse-making and the blame-game Invigorate ownership, engagement, and alignment Unleash creativity and a focus on solutions
©2017 Mike Evans (P)2017 Gildan Media LLC
From Bud to Boss
Summary
Practical advice for making the shift to your first leadership position. The number of people who will become first-time supervisors will likely grow in the next 10 years, as Baby Boomers retire. Perhaps the most challenging leadership experience anyone will face isn't one at the top, but their first promotion to leadership. They must deal with the change and uncertainty that comes with a new job, requiring new skills, and they've been promoted from peer to leader. While the audiobook addresses the needs of any manager, supervisor, or leader, it pulls from the best leadership and management thinking, and puts the focus on the difficulties that new leaders experience. Includes practical information for new managers who must supervise friends and former peers Authors are expert consultants who work with leaders at all levels Shows how to adopt the mindset of a leader, including: communicating change, giving feedback, coaching employees, leading productive teams, and achieving goals This much-needed audiobook can help new leaders get beyond the stress and fear to focus on becoming the most effective leader they can be - starting right now. PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your Library section along with the audio.
©2011 Kevin Eikenberry and Guy Harris (P)2017 Gildan Media LLC
The End of the Dream
Summary
In The End of the Dream, venerated science-fiction author Philip Wylie trains his sights on the ultimate catastrophe - the destruction of the world through human beings’ unheeding and willful poisoning of the atmosphere, the land, the seas and rivers, and finally of the human race itself. The End of the Dream describes a horrific future when toxic chemicals, mutated creatures, and noxious gases all contribute to the eventual death of the human race and of the Earth itself through a choking, painful, and pitiless exposure to foul air, disease, and the eruptions of outraged nature. Shortly before his death in 1971, Wylie wrote this warning on the dangers of pollution in the hope that constructive action against environmental disasters might yet be possible. Although many positive changes have taken place in the intervening for 40 years, Wylie’s haunting tale still points out many unaddressed abuses - abuses that still have the potential to cause enormous damage to the ecosystem and humanity. The End of the Dream is still relevant today - its dire tableau highlights now as earlier the problems and choices we continue to face.
©1972 Frederik B. Wylie as Executric of the Estate of Philip Wylie (P)2012 Audible, Inc.
Nature's Nether Regions
Summary
The story of evolution as you’ve never heard it before. What’s the easiest way to tell species apart? Check their genitals. Researching private parts was long considered taboo, but scientists are now beginning to understand that the wild diversity of sex organs across species can tell us a lot about evolution. Menno Schilthuizen invites listeners to join him as he uncovers the ways the shapes and functions of genitalia have been molded by complex Darwinian struggles: penises that have lost their spines but evolved appendages to displace sperm; female orgasms that select or reject semen from males, in turn subtly modifying the females’ genital shape. We learn why spiders masturbate into miniature webs, discover she dungflies that store sperm from attractive males in their bellies, and see how, when it comes to outlandish appendages and bizarre behaviors, humans are downright boring. Nature’s Nether Regions joyfully demonstrates that the more we learn about the multiform private parts of animals, the more we understand our own unique place in the great diversity of life.
©2014 Menno Schilthuizen (P)2014 Gildan Media LLC
Derelict for Trade
Summary
Stumbling upon an abandoned ship, Captain Jellico and the crew of the Solar Queen seize the prize and claim the right to salvage the derelict vessel, only to become the targets of a secret alien hijacking ring out to sabotage their claim.
©1997 Andre Norton, Ltd. (P)2015 Audible, Inc.